I lost my username and/or password.

We don’t use passwords anymore — logging in just takes your email address:

• Premium Membership: go to studio.artistpr.com/quick-start, enter the email you signed up with, and click Send me the link.
• Done-For-You / one-time order (press release, artist bio, and similar orders): go to portal.artistpr.com, enter the email you used to order, and click Send me the link.

Either way, we’ll email you a one-click sign-in link — there’s no username or password to remember or reset.

If what you bought was an ebook or another instant-download product, you don’t need an account or login at all — your download link was included in your order confirmation email.

Never got the email? Check your spam/junk folder first — our emails sometimes land there. If you find one there, whitelist us so future notifications land in your inbox. If there’s still nothing after checking spam, contact us with your order confirmation (or just the name/email you used to order) and we’ll look up your account and get you access directly.