I get an error when I try to submit my questionnaire
Your press release can’t move to writing until the questionnaire goes through successfully, so it’s worth fixing this rather than giving up on the form. The two most common causes:
- A required field was left blank. Scroll back through your answers and make sure every required question has a response.
- Emojis or special characters in your answers. Review your responses and remove any emojis, curly quotes, or unusual symbols, then resubmit.
If you’ve checked both of those and the form still won’t submit, contact us with a screenshot of the error and we’ll get it sorted out directly.
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