FAQs

How Does Your Service Help Me?

ArtistPR will save you hundreds of hours and dollars. If you’ve ever tried sitting down and searching around the net for ways to gain internet exposure for your music, then you probably already have realized that it’s a full time job to promote your music. Our tools and resources give you the short cut to massive promotion for your music. You can spend time playing and creating music rather than digging around the Internet looking for marketing opportunities.

Why Should I Pay for Publicity?

This is a great question and one that gets asked quite often. First of all, you won’t find a single PR firm out there that will work an unknown artist on a percentage. If you know of one, please tell us – it would be like finding Bigfoot! :) Publicists have always been and always will be paid upfront. That’s how the PR business has worked since the days of The Beatles and the Rolling Stones, and it continues to work that way in the days of Britney Spears, P. Diddy and Eminem.

If you are buying a band’s CDs, listening to their music on the radio, and reading about them in Spin and Rolling Stone, someone is paying for publicity, whether it’s the record label, the manager, or the artists themselves. Managers and agents do work on a percentage, but no substantial manager with industry connections will touch a band without a proven track record of interest from radio and press and a strong fan base. So, whether you’re a newly formed band or a seasoned artist, you need to invest in a PR firm that will get your name and your music out to the right media outlets. In the end, your image, your fan base, and your profit margin will all benefit.

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What Is A Press Release?

It’s an announcement of an event, performance, or other newsworthy item that is issued to the press. A press release is one of the best, most affordable, promotion tools out there for your music. To purchase our press release writing and distribution service, please visit: http://www.artistpr.com/buy-press-release

How Do I Submit My Music To Radio And Press?

Login to the members area and go to Submit a Press Release. You can also review press releases submitted by other members.

Is It Safe To Use My Credit Card On Your Website?

Absolutely. ArtistPR processes our transactions through Infusionsoft and Authorize.net. All transactions are completed using 128-bit encryption for your security. Authorize.net has set the standard for reliable, real-time E-Ticketing solutions, including billing and authentication services, automated password management solutions and advanced fraud protection services all backed by expert 24/7 world-class support.

I Lost My Username and/or Password. How Can I Retrieve Them?

Your username is the email you used to register your account with us. If you have forgotten your membership password, request your password

Please be sure to check your spam folders as our emails will sometimes get filtered into there. If you find our emails in your spam folder, please make sure to whitelist us so that you don’t miss out on important notifications. For whitelist instructions, please see: http://www.artistpr.com/whitelist

I Can't Access My Profile / Electronic Press Kit

If you are getting the “Access Denied” page, please request a different Profile URL.

I Want To Change The URL For My Profile / Electronic Press Kit

Please note that the URL for your Electronic Press Kit is based on availability. If you do not like the default one, please request a different Profile URL.

I Haven't Received The FTP Information For My Hosting Account.

Please allow up to 48 hours for us to create your account. Also, be sure to check your spam folders and whitelist our emails. If it has been more than 48 hours, please login to your account and request your FTP information.

How Do I Cancel My Account?


Please login to your account and submit a cancellation request. You will receive an email confirmation once your account has been cancelled.

Please be sure to check your spam folders as our emails will sometimes get filtered into there. If you find our emails in your spam folder, please make sure to whitelist us so that you don’t miss out on important notifications. For whitelist instructions, please see: http://www.artistpr.com/whitelist

I Canceled My Account Before The End Of My Trial Period, But I Was Still Charged. Why?

Our billing system is automated to charge your credit card each billing cycle for your membership fee starting at the end of the trial period from the date you signed up. If you cancel before that time your card is not billed. If not, your card will be automatically billed.  You will have full access to all the premium membership services until the end of the billing cycle.